Business system and process improvement

  • Solving business system and process problems
  • Translating strategy into actual systems, processes and results
  • Formulate and implement best practice customer service processes and systems
  • Benefits mapping and realisation

Growth and innovative project support

  • Independent assessment and stakeholder support
  • Business measurement and tangible benefits control
  • Commercial service transition
  • Technology enabled business change

Also: Non Executive Director, Executive Coaching and Support; New Markets Analysis